FAQs

What is the best way to get to Tri?

Despite its tranquil natural location Tri is extremely well connected with the outside world. If you are travelling by road Tri is 15 minutes from the airport-Matara highway and an easy 2-2.5 hours from Colombo international airport (BIA).

More excitingly, Tri can offer either scheduled flights or bespoke charters on the seaplane service to Koggala Lake from most parts of the island, notably the international airport and the tea country.

For the adventurous, guests can arrive via train to Galle and onwards to Koggala where there is a village station.

Finally, for a uniquely charming arrival, Tri’s boat (dhoni) will collect guests from near the main road or Koggala airbase and land guests directly onto our private jetty.

The team at Tri are ready to advise and assist you on all of the above options.

Is breakfast included in my rate?

Breakfast included within the quoted rate, that also includes all local taxes and service charge. For dinner you may enjoy our daily evening menu (which may be either a 6-course tasting menu or our home style rice and curry), or order a la carte from our all-day dining menu. Drinks are not included.

Can I pay for my stay on arrival?

To confirm your reservation at Tri we ask for a 30% non-refundable deposit (or one night, whichever is greater). The balance can be paid on check out. Please see our terms and conditions for further information.

Are non-residents welcome at Tri?

We are very happy to welcome outside guests to Tri for lunch or dinner, spa treatments, yoga classes, boat rides and our other facilities. Please note that our house guests do have priority for our facilities so please contact us to make any arrangements in advance to avoid any disappointment.

Is there pool at Tri?

Our 21m cantilevered infinity pool is available to all our guests. We also have 3 villas with private plunge pools. All our pools use ionization filters to reduce the amount of chemicals we use.

Do I need a visa to visit Sri Lanka?

Sri Lanka requires all visitors to have a valid visa for entry to the country. Touristic visits this can be obtained online prior to travel at www.eta.gov.lk/slvisa or on arrival at the international airport.

Are children welcome at Tri Lanka?

We regret that children under the age of 12 years are not accepted at Tri. We provide a more tranquil and adult oriented environment which is not suited to younger people.

Do you take all credit cards?

We are happy to accept Visa and MasterCard credit/debit cards for all payments. We regret that we are unable to currently accept American Express or other credit and charge cards.

What is the best time of year to visit Tri?

Tri is open all year and every season brings a unique appreciation of the lake and our gardens. The driest months are from December to April and the monsoons in June/July and Oct/Nov are punctuated with short, sharp showers and rarely with days of continual rain. This can be a great time to visit when you will not be surrounded by crowds yet still enjoy some fine weather. However, we are in a tropical destination and therefore can expect rain at any time of year. The climate is warm and humid year round.

What type of plug sockets do you have in the rooms?

We use international plug sockets at Tri that can accept plugs from North America, Europe, Asia and Australia without the need for any further adapter.

Is there a spa and fitness center?

Guests at Tri may benefit from our spa facility. We have access to talented local therapists who are trained in various techniques, both international and ayurvedic. We also have a steam cavern for guest use. We do not have a fitness room but our tree top shala is where we hold our regular group yoga sessions and private classes.

Do you have accommodation for drivers?

We are currently not able to provide onsite accommodation for drivers. Please ensure alternative arrangements are made prior to arrival. There are several local providers for this service for which we can provide contact numbers but unfortunately we are unable to take responsibility for these arrangements.

What types of wildlife are there around Tri?

Like the whole of Sri Lanka our tropical gardens are home to wide variety of wildlife from the cute palm squirrels to the harmless but imposing monitor lizards. We are particularly inundated with many birds, with over 50 species recorded on our site, from tiny sunbirds to loud and proud peacocks, chattering parakeets to graceful eagles. If you are lucky enough you may catch a rare glimpse of one the small number of crocodiles that inhabit the lake.